Last updated: 29-4-2024

1. Introduction

Ortec Finance B.V. and its affiliates (“Ortec Finance”, "we", "our" or "us") are committed to the correct handling of personal data. This is why, in this “Privacy Statement”, we want to give you clear and transparent information about the way in which Ortec Finance processes personal data of its relations including prospects, clients and other visitors to our website (“you” and “your”). Of course this personal data is handled and protected with the greatest possible care. In this respect, Ortec Finance adheres to the General Data Protection Regulation (GDPR) of the European Union.

This means that we:

  • clearly - through this Privacy Statement - state for which purposes we process personal data;
  • limit our collection of personal data to the personal data only required for those purposes;
  • process your personal data for the implementation of our objectives and ask your permission in cases where such permission is required;
  • take appropriate security measures to protect your personal data and require the same of parties that process personal data on our behalf; and
  • respect your right to review, modify or delete your personal data at your request.

2. Purposes of processing

There are several purposes for which Ortec Finance collects and processes your personal data. In the framework of its services to clients, Ortec Finance collects and processes contact details, including your name, title, business and/or professional interests, business mobile telephone number and business e-mail address.

3. Legal basis for processing

Ortec Finance’s grounds for processing personal data are that they are needed for the implementation of client agreements, for example data needed to keep in touch about (the progress of) projects. Ortec Finance also processes personal data based on your consent or on the basis of a legitimate interest. This legitimate interest entails that Ortec Finance can give its clients and website visitors better information if it has access to data about your use of the website and your preferences. This also entails direct marketing. Finally, Ortec Finance may process personal data on the basis of a legal duty.

The entity Ortec Finance B.V., located at Boompjes 40, 3011 XB Rotterdam is ultimately responsible for the processing of data.

4. Methods of collection

  • When you purchase products and/or services from Ortec Finance. This can be done through our website or when our account manager visits your company; or
  • When you contact Ortec Finance. This contact can be by phone but also comprises when you approach us by e-mail, fill out a contact form, participate in surveys, register for courses or information sessions, use our websites, log in to your account, sign up for newsletters, or approach us through social media.

5. Purposes of data collection

We collect your personal data:

  • for internal analysis for process improvement, the development of products and services and market research; and
  • to keep prospects, clients and their employees informed about our (new) products and services, directly, but also for instance by campaigns through social media and by engaging with you on social media platforms.

6. Social media marketing

As stated above, we may use your personal data to create targeted advertising campaigns and to engage with you on social media platforms, including but not limited to Facebook, Instagram, X, YouTube and LinkedIn. This may include:

  • displaying targeted advertisements to you on social media platforms based on your interests, preferences, and interactions with our website and social media accounts.
  • engaging with you on social media platforms by responding to your comments, messages, and other interactions.

Ortec Finance tries to take into account preferences based on purchased products and/or services, and interests based on the use of our websites which is recorded with your consent and your interaction with our social media accounts.

7. Newsletter and contact form

We strive for a user-friendly website and try to offer you customized content via our website or our newsletters.

We offer you a newsletter through which we inform about our visions, social and economic developments, products and/or services. Your email address will only be added to the list of subscribers with your prior consent. Every newsletter contains a link that allows you to unsubscribe. If you fill out a contact form on the website, or send us an e-mail, the data you send us will be kept as long as necessary with regard to fully answering and processing the form or your email. Your email address will also be used to send you information about (new) products and services by Ortec Finance if you have given your consent. You can always withdraw that consent by using the unsubscribe link in the sent e-mail message or by sending an e-mail to Ortec Finance, citing “GDPR”, security@ortec-finance.com.

8. Publication

We are committed to protecting your personal information and will not publish it.

9. Transmission to third parties

Ortec Finance shares your personal information with third parties if this is necessary for the execution of an agreement and to comply with any legal obligations. In other cases, Ortec Finance will provide your personal information to other parties only if you have given your explicit consent. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data.

In case we transfer your personal data to third countries outside the European Economic Area (EEA) for the reasons mentioned above, we ensure that the transfer of your data is carried out in compliance with applicable data protection laws. For transfers to countries outside the EEA without an adequacy decision from the European Commission, we use appropriate safeguards, such as standard contractual clauses or binding corporate rules, to ensure that your data is adequately protected.

The following third parties may process your personal data:

  • Our cookie service provider;
  • Our software suppliers;
  • Our hosting party;
  • Our IT service providers;
  • Our partners and intermediaries.

9. Security

To prevent unauthorized access to your personal information, Ortec Finance makes use of technical and organisational security procedures. These procedures guarantee an appropriate level of security with regard to the types of processing and the nature of personal data to be protected.

10. Data retention

Ortec Finance stores your data no longer than is necessary to fulfill its purpose or than you allow us.  At your request we will delete your data, unless such data is necessary to fulfill a legal obligation.

11. Changes to this Privacy Statement

Ortec Finance reserves the right to make changes to this Privacy Statement We therefore advise you to regularly visit this page to see if any changes have been made. If Ortec Finance implements an important change, which affects the way in which Ortec Finance processes your personal data, we will make this known through a notification on our website(s) or in newsletters.

12. Questions, access or request for modification, removal or restriction of the processing of your data

We use your information to improve our services and products as well as to inform you. If you do not wish to leave your information, we can unfortunately not inform you about our products/services or about updates to the products you have purchased. If, after reading, you have questions or comments about our Privacy Statement or would like to use your rights of access, rectification or deletion of your personal data, you can address these to: Ortec Finance, to the attention of the Privacy Officer, PO box 2891, 3000 CW Rotterdam or email: security@ortec-finance.com.

13. Complaints

If you believe that we have not dealt with your data correctly, you can use the above information to contact us. If subsequently you still believe that we have dealt with your data incorrectly, please contact the personal data authority. For more information, please visit the website of this authority: https://autoriteitpersoonsgegevens.nl.

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